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The Rolla Daily News - Rolla, MO
  • PCRMC scores above average on safety in magazine's survey

  • Phelps County Regional Medical Center received an above average score on safety, higher than most of the metropolitan hospitals in Missouri, the PCRMC Board of Trustees learned at its most recent meeting.
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  • Phelps County Regional Medical Center received an above average score on safety, higher than most of the metropolitan hospitals in Missouri, the PCRMC Board of Trustees learned at its most recent meeting.
    The scoring was done by Consumer Reports magazine, using data from the Centers for Medicare and Medicaid Services, Centers for Disease Control and Prevention’s National Healthcare Safety Network, Leapfrog Group, state health departments and the American Hospital Association.
    “We scored 60,” said Linde Merrow, administrative director of Clinical Quality and Measurement. “Barnes was only about 48. Cox Health was 58. Mercy in Springfield was 60.”
    The average was 50 of 100, so PCRMC was above average.
    A Maine hospital scored highest while a Mississipi hospital scored the lowest, Merrow said.
    In a prepared report distributed at the hospital board meeting, Merrow noted the hospital used patient outcomes, patient experience and hospital practices.
    “Each domain included multiple indicators such as avoiding bloodstream infections, avoiding readmissions, overall patient experience, communication about hospital discharge, appropriate use of chest-scanning and the use of electronic health records,” the prepared statement noted.
    PCRMC also received higher scores than Capital Regional Medical Center in Jefferson City and the University of Missouri Hospitals and Clinics.
    PCRMC scored the best ratings in the following categories:
    • Avoiding surgical site infections.
    • Avoiding readmissions.
    • Doctor-to-patient communication.
    • Nurse-to-patient communication.
    • Use of electronic health records.
    • Appropriateness of chest scanning.
    “The areas PCRMC excelled in on the Consumer Reports safety scores are a testament to the dedication of the hospital’s medical staff and employees who work tirelessly to provide a safe environment and safe outcomes for our patients and visitors,” Merrow said in the prepared statement. “We are pleased with the results of the survey and will continue to provide top-notch safety standards through new initiative and plans.”
    PCRMC CEO John Denbo noted that the results show “size and prestige do not correlate to safety.”

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