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The Rolla Daily News - Rolla, MO
  • Chief Chat: Telecommunicators, animal control employees recognized

  • This past week the Rolla Police Department conducted an eight-hour training day on critical incidents, such as hostage situations, barricaded people, active shooters, etc....
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  • This past week the Rolla Police Department conducted an eight-hour training day on critical incidents, such as hostage situations, barricaded people, active shooters, etc....
    This training brought together the negotiations team, SWAT team, command staff and support staff so that we could practice real world skills needed to handle such events.
    The training also exposed what areas we need to improve in, test our equipment and to test our abilities from the top command and control to the people that will bring food and drink to the people on the perimeters.
    The topic of Tuesday’s training was a hostage situation. In order to handle the real situation in a professional manner, it would take a minimum of 55 to 75 officers and support staff, and possibly more depending on how long the event lasts, the number of suspects, the building lay out, type of weapons and the list goes on.
    I was very pleased with Tuesday’s training. Everyone did an outstanding and professional job.
    The week of April 13-19 has been declared 911 National Public Safety Telecommunicators Week where we pay homage to the men and women in our central dispatch division who like other telecommunicators across the country, every day, every hour, in communities large and small, are dedicated public safety telecommunicators sit, waiting to answer your calls.
    They are professional men and women, trained to remain calm when everything seems to be falling apart. They gather information from callers, prioritize the requests and then dispatch the appropriate police, fire or medical personnel (or sometimes all three!) to assist.
    This may sound simple enough, except that most of their callers are people in crisis — a crying parent, a petrified child, an apathetic neighbor or a belligerent abuser. Communicators must be on constant alert; every phone call is an opportunity to ride the emotional roller coaster, from parking complaints to an infant not breathing.
    Here are the names of members of the Rolla Police Department central communications division and how long they have served our community: Communications Chief Paula Volkmer, 32 years; Communications Supervisor Scott Olds, (now retired) 19 years; Communications Supervisor Chuck Satterfield, 19 years; Communications Supervisor Stacey Smith, 18 years; Telecommunicator Chrissy Smith, 16 years; Telecommunicator Tabitha Stanley, 12 years; Telecommunicator Amy King, 11 years; Telecommunicator Anthony Craft, nine years; Telecommunicator Matthew Goss, nine years, Telecommunicator Amanda Jones, six years, Telecommunicator Crystal Allen, two years; Telecommunicator Jeff Stokes, two years, Telecommunicator Carlie Borders, one year; and Telecommunicator Ian Matthews, five months.
    Thank you for all you do!
    This past week was also designated as Animal Control Officer Appreciation Week proclaimed by the National Animal Control Association (NACA). NACA and the Rolla Police Department would like to show our appreciation and give recognition to the hard working men and women in our animal control division who risk their lives and spend huge amounts of personal resources, including time away from family and friends while serving the community.
    Page 2 of 2 - These dedicated men and women are tasked with keeping stray and dangerous animals out of our neighborhoods. They are also committed to locating lost or stolen animals and keeping them safe until owners or adoptive families can be arranged. Take time this week to stop by our shelter and say hello to our animal control officers.
    Here are the names of the members of the Rolla Police Department animal control division and how long they have served our community: Animal Control Supervisor John Redshaw, 11 years; Animal Control Officer Roy Taylor, six years; and Animal Control Officer Kathleen McMeen, three years.
    Congratulations to all the men and women in each of these fine divisions. You are truly appreciated!
    Have a great week.

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