The Rolla Daily News - Rolla, MO
  • Credit union warns public of phishing scam

  • Mid Missouri Credit Union is warning the public of a phishing scam, in which a company claiming to be the credit union is asking people for their debit or credit card information.
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  • Mid Missouri Credit Union is warning the public of a phishing scam, in which a company claiming to be the credit union is asking people for their debit or credit card information.
    Mid Missouri Credit Union CEO Johnny O’Hare said that these types of phone calls target callers based on location, such as an area code, and this past week's auto-dial targeted numbers with a 573 area code.
    “This particular phishing message actually incorporated our trusted Mid Missouri Credit Union name, given that we have a significant presence in Waynesville, Lebanon, Rolla, Osage Beach and Fort Leonard Wood,” O'Hare said. “These calls are targeting most everyone in the area, and just hoping you are actually one of our members, and then further hoping you will take the bait.”
    According to the Osage Beach branch, more than 100 local people have received automated phone calls this past week from the phishers, but O'Hare said that it is difficult to know the exact number of people affected since the phisher targeted both Mid Missouri Credit customers and non-customers.
    The automated caller claims to be representing the "National Credit Union Administration" or “Mid Missouri Credit Union” calling to inform the recipient that his or her debit card has been suspended and directs the recipient to press 1 to verify, according to a notice on Mid Missouri Credit Union's website.
    More than likely, this will take the call recipient to a fraudulent customer service representative who will ask for more information from the recipient.
    The incoming number has shown up as all zeroes, 1-786-441-4432, “blocked,” “unknown,” and “restricted” on caller ID. But O'Hare said that the suspicious call could be listed from a variety of locations.
    “To try to stay ahead of the game, phishers change their calling location often, and various phone carriers also display incoming calls differently,” O'Hare said. “You may see a ‘blocked,’ ‘unknown,’ or ‘restricted’ message, an abbreviated phone number or a valid phone number that can quickly change. These crooks are smart people, and they will attempt anything to play upon your fears and emotions – just be strong and hang up before you engage them in any way.”
    Customers from several different local banks have received the suspicious phone call, including Chad Tillman, of Waynesville, who said he knew it was a scam because he doesn't bank with Mid Missouri Credit Union.
    “I'm not a real trusting guy to begin with and I never give my information out,” Tillman said.
    O'Hare wanted to assure Mid Missouri Credit Union members that their system has not been breached.
    “Most of our technology is housed at a remote, high-security underground facility,” he said. “Mid Missouri Credit Union deposits and information are secure. We will never call our members by phone, to verify card information. Neither will any other financial institution that you bank with. If you get a phishing call, hang up right away.”
    Page 2 of 2 - If you a Mid Missouri Credit Union member and think you may have shared any information related to this scam, call 573-329-3151 to help resolve the issue.
    “It’s also important to note that debit card users have very limited financial liability, so you can be confident in your card usage, but again reach out to us quickly if you think a scam artist has your information,” he said.
    Law enforcement and Mid Missouri Credit Union are fully aware of this scam, according to O'Hare.
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